1. Home
  2. Responsible Gaming
Responsible Gaming Commitment

At bajee99 Responsible Gaming — Keep it fun. Keep it in control.

Gaming should be fun — not a habit or a problem. Under bajee99's responsible gaming policy, we help you enjoy gaming within safe limits. Read on to find out how to keep yourself protected.

18+ Age Limit
24/7 Support
100% Voluntary Limits
Instant Self-Exclusion
Quick Self-Assessment

Ask yourself the following questions — and answer them honestly:

Staying within your budget?Stay Aware
Struggling to accept losses?Important
Neglecting family time?Keep a Balance
Chasing your losses?Warning Signals
If your answer to the last question is "Yes", please contact our support team.
What is responsible gaming and why does it matter

Responsible gaming at bajee99 means treating gaming as a healthy form of entertainment — never letting it become a source of financial stress or mental strain. We believe every player has responsibilities toward their own life and family, and that those responsibilities and a great gaming experience can go hand in hand.

Online gaming and betting are a source of entertainment for many people. But for a small number, it can become problematic — especially when placing bets repeatedly in hopes of winning, or spending more and more money trying to chase losses. bajee99 doesn't want that to happen to you.

That's why we've built a range of protective tools — from deposit limits to self-exclusion — all of which you control yourself. Responsible gaming doesn't mean playing less; it means playing in a controlled, mindful way.

Keep in mind: Gaming should always be for entertainment — not your primary source of income. Wins are never guaranteed, so only spend money that you can afford to lose without it affecting your daily life.
Age Verification & Minor Protection

You must be 18 or older to register at bajee99. This isn't just a rule — it's our ethical commitment. Keeping minors away from gaming is the most important part of our responsible gaming policy.

During registration, we verify each user's identity and age through a KYC (Know Your Customer) process. No account is fully verified without a National ID card or Birth Registration Certificate.

If you have young children or teenagers at home, use password protection on your devices and make sure they cannot access your Bajee99 account. Use parental control software if needed.

Strictly prohibited: Anyone under the age of 18 is strictly prohibited from creating an account or playing on Bajee99. Any violation of this rule will result in immediate account closure.
Gaming Limit Tools

Bajee99 gives you a set of practical tools to stay fully in control of your gaming experience. Use them to set your own limits:

Tool name How to Active hours
Deposit Limit Set a daily, weekly, or monthly maximum deposit amount Instant
Betting Limits Set a maximum bet amount per session Instant
Loss Limit Set a maximum loss amount within a given period Instant
Session Time Limit Set a maximum session duration Instant
Cooling-Off Period Temporarily pause your account for a set period Within 24 Hours
Self-Exclusion Close your account completely for the long term Within 24 Hours
Important: Lowering a limit takes effect immediately. However, increasing a limit requires a minimum waiting period of 7 days — this is in place for your own protection.
Self-Exclusion Process

If you feel gaming is having a negative impact on your life, Self-Exclusion is an effective step to take. Activating Self-Exclusion on Bajee99 will block your access to the platform, either temporarily or for an extended period.

1
Contact Support

Email our 24/7 support team to request self-exclusion. Let us know the duration — 6 months, 1 year, or permanent.

2
Identity Verification

To verify your account, the request must be made from your registered mobile number or email address.

3
Self-Exclusion Active

Your account will be locked within 24 hours. During this time, you will not be able to log in and will not receive any promotional messages.

4
Review After the Period Ends

Once the pause period ends, our team will speak with you before your account is reactivated.

Keep in mind: Any attempt to open a new account during Self-Exclusion will also be blocked. Seeking professional support during this time is strongly encouraged.
Warning Signs of Problem Gaming

Problem gaming usually develops gradually. If you notice any of the following signs in yourself or someone close to you, take them seriously and seek help:

Chasing losses: Chasing losses by placing bigger bets to try to win back what you've lost.

Going over budget: Spending beyond your set budget and regretting it later.

Hiding it from family: Hiding the amount you're gambling or betting from your family.

Betting with borrowed money: Taking out loans or borrowing money from others to fund your gaming.

Emotional distress: Feeling restless, irritable, or low when you can't play.

Neglecting daily responsibilities: Gaming is affecting your work, studies, or family responsibilities.

Losing track of time: Losing track of how long you've been playing — hours passing without noticing.

Seek help: If you notice any of the signs above in yourself, don't wait — contact our support team right away. Asking for help isn't a weakness; it takes courage.
Tips for Building Healthy Gaming Habits

Follow these simple but effective habits to game responsibly at bajee99. They'll help you enjoy gaming as a healthy form of entertainment:

  • Set a monthly budget: Set a fixed amount for gaming each month and never go beyond it.
  • Use a timer: Before you start playing, decide how long you'll play and set a timer.
  • Think of winnings as a bonus: Think of any winnings as a bonus, not a regular source of income.
  • Don't play under the influence or when stressed: Never play when you're upset, angry, or under the influence of alcohol — your judgment will be impaired.
  • Take gaming breaks: Take a break of at least 10–15 minutes every hour.
  • Spend time with your family: Make time for other enjoyable activities in your life beyond gaming.
  • Keep a gaming diary: Track how much time and money you're spending — it keeps you aware.
Keep in mind: Responsible gaming isn't about winning more — it's about having more fun with less stress and maintaining a normal life outside of gaming.
Table of Contents
Contact Support:
Register Log In
bajee99's Protection Features

Our responsible gaming tools keep you safe

Flexible Limit Setting

Set your own deposit, bet, and loss limits. Lowering a limit takes effect immediately; raising one requires a 7-day waiting period — that's your protection.

Session Timer

Set how long you play in one session. Once the time is up, your session ends automatically.

Cooling-Off Period

To take a break, pause your account for anywhere between 1 day and 6 weeks. Take your time and make a clear-headed decision.

Self-Exclusion Feature

Activate self-exclusion to take an extended break from gaming. From 6 months to permanent — the choice is yours.

Minor Protection

Our strict KYC verification process completely blocks access for anyone under 18. Protecting minors is our top priority.

24/7 Support Team

If you're experiencing gaming-related problems or feeling under pressure, reach out to our specialist support team at any time.

Frequently Asked Questions — Responsible Gaming

The most frequently asked questions about responsible gaming

Yes. Any balance remaining in your account during Self-Exclusion can still be withdrawn. However, new deposits and gameplay will be completely suspended. Contact our support team to process your withdrawal.

Lowering a limit takes effect immediately at any time. Requests to increase a limit will only take effect after a minimum of 7 days. This rule is designed to protect you from impulsive overspending.

A cooling-off period is a short-term break — from 1 day up to 6 weeks — during which your account is temporarily suspended. Self-exclusion is long-term — your account stays closed for 6 months or permanently. Self-exclusion is the right option for those with serious gaming problems.

No. For security reasons, only the account holder can set limits or activate self-exclusion. However, if you believe a family member has a gaming problem, contact our support team — we're happy to advise.

No. Once the period ends, your account will not reopen automatically. You'll need to contact our support team yourself to request reactivation. And before we reactivate your account, our team will have a conversation with you first.

bajee99's support team can offer initial guidance. For professional help, please reach out to your nearest mental health centre or counsellor. We're always here and will do everything we can to help you find the right support.
Start Playing Responsibly

Play responsibly, Enjoy the fun

Gaming at bajee99 is about more than winning — it's about having a safe, enjoyable, and responsible experience. Register today and play in our secure environment.

Register for Free Log In
বাংলা